Privacy Policy

1. Information We Collect

We collect the following types of information:

Account Information

• Name and email address (via Google OAuth)
• Subscription plan and billing information
• Credits balance and transaction history

Content Data

• Generation prompts and parameters
• Generated media files (stored securely)
• Usage statistics and analytics

2. How We Use Your Information

We use your information to:

• Provide and improve our Service
• Process subscriptions and credit transactions
• Generate and store your content
• Communicate about your account
• Analyze usage patterns to enhance features
• Detect fraud and abuse

3. Data Storage and Security

We implement industry-standard security measures:

• Encryption in transit and at rest
• Secure authentication via Supabase Auth
• Cloudflare R2 for encrypted media storage
• Regular security audits and updates

However, no method of transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Content Retention

Your generated content is retained according to your subscription:

• Free users: Content deleted after 7 days
• Paid subscribers: Content retained while subscription is active
• Cancelled subscriptions: Content deleted 30 days after cancellation

5. Third-Party Services

We use the following third-party services:

• Google: OAuth authentication
• Supabase: Database and authentication
• Cloudflare R2: Media storage
• Creem.io: Payment processing
• AI Providers: Generation services (PiAPI, GRS AI, etc.)

These services have their own privacy policies. We are not responsible for their practices.

6. Data Sharing

We do not sell your personal data. We may share data with:

• AI providers for generation purposes only
• Payment processors for subscription management
• Service providers who assist our operations (under confidentiality agreements)
• Legal authorities when required by law

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• Export your data
• Object to processing of your data

To exercise these rights, contact us at privacy@tryvirlo.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Analyze usage patterns (via PostHog)
• Improve user experience

You can disable cookies in your browser settings, but this may affect Service functionality.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children under 18. If we become aware of such collection, we will delete it immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We take appropriate safeguards to protect your data in accordance with this Privacy Policy.

11. Policy Changes

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notification.

12. Contact

For privacy-related inquiries, contact us at privacy@tryvirlo.com